Privacy notice

Who we are

ScriptPath Labs Proprietary Limited (ABN 50 697 440 878) is based in Perth, Western Australia. This notice applies to the ScriptPath Labs company website at scriptpathlabs.com.au.

Information you provide

When you submit an enquiry, we collect the contact and organisational details you enter, the subject and content of your enquiry, and the information needed to protect the form from misuse. We use this information to assess and respond to your enquiry, maintain appropriate business records, and protect our systems.

Please do not submit patient names, identifiers, personal health information, or other sensitive information through the website form.

Website analytics

We use Google Analytics 4 to understand aggregate website use, such as pages visited, approximate location, device and browser category, referring source, and successful enquiry submissions. The enquiry event contains only the selected enquiry category; names, email addresses, organisations, free-text responses and other form contents are not sent to Google Analytics.

Google Analytics may set first-party identifiers in your browser and receive technical information including your IP address. Google states that GA4 does not log or store individual IP addresses. Advertising storage, Google signals and ad-personalisation signals are disabled in our website configuration. You can read more in Google's Analytics data safeguards.

Managing analytics

You can limit or block analytics through your browser's privacy, tracking-protection or cookie settings. You can also use the Google Analytics Opt-out Browser Add-on. Blocking analytics does not affect your ability to use this website or submit an enquiry.

Service providers and overseas handling

We use service providers to host this website, process enquiries, deliver business email, protect the service, and provide analytics. Those providers may process or store information outside Australia. Google Analytics is provided by Google; its handling of analytics data is also governed by Google's Privacy Policy and applicable terms.

Retention and security

We retain enquiry information only for as long as reasonably needed for the business relationship, legal obligations, dispute resolution, and system security. We use reasonable technical and organisational safeguards, but no internet transmission or storage system is completely secure.

Access, correction and questions

You may ask about personal information we hold about you, request access or correction where applicable, or raise a privacy concern by emailing info@scriptpath.com.au. We may need to verify your identity before acting on a request.

Changes to this notice

We may update this notice as our website, providers, or legal obligations change. The date above shows the latest revision.